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How Do I Report a Lost or Damaged Zipcard? For that, you’ll pay a separate hourly, daily, or weekly rate. It does not cover the cost of reserving and using vehicles. Note that this membership fee gives you access to the Zipcar platform. In most cities, you have the option of paying either by the month or by the year. To sign up for Zipcar, just visit /pricing.įrom there, the Zipcar website will automatically detect your city and prompt you to select a membership plan (if Zipcar is available in your location). In many cases, the solution to your issue is already well-documented on the Zipcar website, with standard protocols in place for addressing it. 5 Common Zipcar Issues (and Their Solutions)īefore you contact Zipcar customer service to begin with, let’s look at some of the more common questions or problems that people have with the service. The precise wait time varies based on the time of day and how popular Zipcar is in your city, as well as the current demand for support. EST.Īccording to GetHuman, the average wait time when contacting Zipcar customer service via phone is 15 minutes. Customer service representatives are available at this number Monday through Friday from 9:00 a.m.
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You can contact Zipcar via phone at 1-86. If you need help with your Zipcar immediately, then phone support is the way to go. For specific, non-urgent questions, however, it can be a good method to use. You shouldn’t expect an immediate response, so this isn’t the best method if you have an urgent issue. If you haven’t had any luck with the Help Center (or don’t want to bother with it), then you can contact Zipcar support via email at Be sure to provide a clear explanation of your problem, including images if you can. This will then automatically direct you to Zipcar email support (though you’ll need to sign in to access it). If an article doesn’t answer your question, you can click the “Thumbs Down” icon below it. You’ll then be able to see results related to your question: Visit the Zipcar Help Center page to get started.įrom there, type your question or keyword related to it into the search field:
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In the help center, you can search for answers to many common questions about using the Zipcar service. If you have a general question about using Zipcar, the Zipcar Help Center should be your first stop.
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The doors will unlock, and it's all yours!
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Join: Download the app or apply online. It only takes a few minutes.Hourly rates range from $9.50 to $11.00 depending on the type of vehicle reserved. Feesīrown University students, faculty, and staff pay an annual $25 fee and no application fee. Richmond Street, Lot #105 across from the front entrance of the Alpert Medica SchoolĬontact the Transportation Office at (401) 863-3157 with any questions.Young Orchard Ave, Lot#54 (next to Owig Music).Lower level of Lot # 68 the Power Street garage (entrance on Brook St.18+ years of age eligibility for Zipcar membership.Whether you’re the dorm hero who leads grocery runs or trips out of town to explore New England, Zipcar is the solution for you! Program Highlights And now you can join via the Zipcar app and be driving in minutes! Pick up a car at one of the locations on campus and drive for a few hours or for an entire day. Zipcar gives you all the benefits of car ownership without the cost or hassle.
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